Iphone App

[richwalker]

We have just upgraded from V10 to V15 & i'm trying to setup the IOS app.

I have the following ports open on the hardware firewall. 5061, 5090 & 9000-9500

I have 5060 open but this is locked down to our voip providers media servers IP range.

I have 3cx tunnel enabled on the app. I can make calls and i can hear the other person. They just can't hear me. I think its a UDP problem but i'm not sure.

Thanks

 

[craigreilly]

If 5060 is "locked down" then the providers router is setup for VoIP and needs to be changed to be in bridge mode only and then a router you have total control over would be next in line.

 

[Panayiotis_3CX]

Hello @richwalker,

Follow this link: https://www.3cx.com/docs/manual/firewall-router-configuration/ for further clarification.