Is there a way for 3cx receive a notification or email that the phone has been disconnected?

[samehJABRI]

Hello everyone,
Is there a way in 3cx when a phone disconnects on a PBX? I received a notification or email that the phone had been disconnected.

 

[NikolasA_3CX]

Hi @samehJABRI

Regarding your question, there is no such option to send notifications when the IP Phone is disconnected from the PBX.

 

[VoIPTools]

I assume we are talking about physical phones?

 

[SweetAction]

If you set the phone as a routerphone, you can get SBC down notifications.

 

[samehJABRI]

Is there no other way to know that the phone has been disconnected without entering the PBX interface?

 

[SweetAction]

Is there no other way to know that the phone has been disconnected without entering the PBX interface?

You can custom make one, but no built in way for 3CX.

 

[samehJABRI]

not really an email notification. But may be an event log or a command line that can return registered phone.