Issue with migrating on LightSail to a VM with more resource

[corin.oliver]

Hi All,

Currently having issues with migrating a 3CX installation I have created as a demo.

The customer has since created some back end scripts that pull off call recordings and push them into their CRM system, due to this we need a VM with more resource.

In attempting to migrate on LightSail, I backed up 3CX and took a snapshot, I then created a larger VM using this snapshot.

Unfortunately, I cannot access 3CX on this newer VM despite checking all the services through SSH.

I would do the backup - redeploy function. However due to the custom scripting the customer has setup on the VM this would be a large inconvenience.

Is there anyway of migrating this VM without having to redo any of the previous setup?

 

[ChrisC_3CX]

I do have to mention that running anything on the server that interferes with 3CX in anyway is not recommended and will render the configuration unsupported. That said, it is of course your choice to do so but, even so, the method you are using to migrate the 3CX Instance is also not a recommended method. What we recommend is what you have already mentioned which entails taking a backup from the current instance and then using it to restore on a new machine that was deployed using the 3CX ISO.