Issues registering to become partner

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Kevin.Chapman

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For a phone company why is it impossible to get your number to call? Even a working email address would be acceptable.

I tried to get setup for the 3CX Partner application program as we currently have two customers using 3CX and need to be able to support them. When I filled out the forum online it sent me an email to activate my account, but it gave an error:
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Your email address has been confirmed. Unfortunately something went wrong while creating your partner account. Please contact our sales department on [email protected]
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That email does not not work and responds with the message
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Thank you for your email. In order to route your query to the appropriate team member please fill out our contact form.
Do not reply to this email as this account is no longer active.
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That form requires me to have a partner number, that I don't have because the account did not get created correctly, so I cant even submit a case to get this sorted. If I did not already have pre-existing customers with your software, I would walk away at this point and use anything else.
 
Hello Kevin,

the onboarding team checked what happened and approved the partner application.
Thank you for pointing out the message shown on the error page which will be updated accordingly.
 
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Thank you for your fast response and getting this issue resolved for me!
 
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