Solved Issues Uninstalling 3cx V15.5

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Bcullen91

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I was attempting to upgrade to version 16 so we can use the iPhone apps for your system. I made a backup and copied the backups onto the desktop out of the backups folder. I went to uninstall the 3cx program and it got stuck for almost an hour on 'removing backups'. So i restarted the computer. Now the uninstall programs says that there was an error, and will not let me uninstall it. I deleted all of the 3cx folders. But when i try and install 3cx v16 it says there is already a 3cx installed and I need to uninstall it first. Can anyone point me to exactly where the program should be stored so i can go manually remove the files/programs so I can get V16 installed?

Thanks!
 
I was able to use Ccleaner to uninstall from there and it worked. Thanks
 
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Glad to hear it was resolved. Since you are moving to V16, please ensure it is on Windows 10 Pro or Windows Server 2016 or above (previous OSes are no longer supported)
 
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