Hello,
We currently have our 3cx server hosted in our data center and connect to it from our site using an IPSec tunnel. Periodically, if we receive packet loss (in this most recent case there was only one dropped packet according to the ping test) it will drop the call. I was looking to see if there was any kind of delay where it won't end the call right away if there is packet loss and it will try to keep it open (imagine in a teams or zoom call where you just lose connection or can't hear them for a second). I am currently setting up an on-site SBC to try and mitigate on-site call drops but I will still be left with external call problems. Please let me know if there is anything that can be done.
Thanks,
We currently have our 3cx server hosted in our data center and connect to it from our site using an IPSec tunnel. Periodically, if we receive packet loss (in this most recent case there was only one dropped packet according to the ping test) it will drop the call. I was looking to see if there was any kind of delay where it won't end the call right away if there is packet loss and it will try to keep it open (imagine in a teams or zoom call where you just lose connection or can't hear them for a second). I am currently setting up an on-site SBC to try and mitigate on-site call drops but I will still be left with external call problems. Please let me know if there is anything that can be done.
Thanks,
