It seems there is an account name / password problem.

[igor.snezhko]

3CX Team should check this issue, because many small firms using Windows Home Server.

 

[StefanW]

Hello,

the supported systems are XP Pro, 2003, 2003R2, Vista Pro and above, 2008, SBS 2003 and 2008, Windows 7.
All versions in x86 or x64. A test for 2008R2 has been done but due to its still RC... on ur own risk

Non support is given for: XP Home, Vista Home, Home Server

AS well the Skypegate way does not run on a server with AD installed and Virtual environment like Vmware ESX and Hyper V.

 

[cliveburt]

Thank you for the update Stefan.
If, as you say, Windows Server 2003 and SBS 2003 are supported, then why isn't Home server?
Home Server is just a modified version of Windows Server 2003 with SP2 with some added features and some enforced limitations.
It cannot be a Domain Controller, in fact it can't even join a domain.
So why wouldn't it be supported?
Because you still think it's built on XP Home like you said in your previous post? You are simply wrong.

 

[Vali_3CX]

If, as you say, Windows Server 2003 and SBS 2003 are supported, then why isn't Home server?

Hi clive

The answer is simple: to release something - no matter is a TV, a car or a Skype gateway - it should pass some tests, in certain environments. Until these tests are not sucessfuly passed, that "something" cannot be recommended as supporting a specific working environment. This is the case of Gateway and Home Server.

However, I would like to see the gateway's monitor tracelog (File/Tracelog). Edit there the Skype accounts you used to protect your privacy, then send it to me or copy-paste it here.

Regards
vali

 

[cliveburt]

Thank you for the reply Vali.

I'm afraid I've decided to use another company's product to solve the problem, so if anyone else needs this sorted then maybe you could provide Vali with the data he needs. Or maybe 3CX could stick it's hand in the company pocket and buy their own copy of the software...they could look at it as a training aid so that their staff actually know that WHS is based on Server 2003 and not some kind of "Home" version of a desktop OS. I know that as a possible future 3CX customer that would inspire more confidence in me than I have gotten from reading the 3CX input to this thread.

 

[Vali_3CX]

Thank you for the reply Vali.
I'm afraid I've decided to use another company's product to solve the problem

Clive, can you tell me that product? As a developer, I'm interested to study other software solving a problem mine has.
Many thanks also
vali

 

[igor.snezhko]

We very, VERY waiting for solution for WHS!!! This is very annoying bug, that prevent sales to some our clients.

 

[Vali_3CX]

We very, VERY waiting for solution for WHS!!! This is very annoying bug, that prevent sales to some our clients.

Igor, please send me the tracelogs to check them (console's one - menu File/Tracelog - and service's - menu Gateway/Tracelog).
Thanks
vali

 

[csaz1]

Hi, i using windows 2003 enterprice server with Active Directory. There is no way to work. Try another server, a negative result. :x

 

[Vali_3CX]

Hi, i using windows 2003 enterprice server with Active Directory. There is no way to work. Try another server, a negative result. :x

http://www.3cx.com/forums/forum-rules-read-to-get-answers-93.html

 

[igor.snezhko]

3cxgatewaymonitor.log
02:00:37:763 - Info : Logger started
-------------------------------------------------------------------------
02:00:37:763 - Info : Gateway started by user [Administrator], having administrative rights
02:00:37:763 - Info : Gateway computer domain for accounts is [HOMESERVER]
02:00:37:763 - Info : Skype installed on C:\Program Files\Skype\Phone\Skype.exe
02:00:37:763 - Info : Gateway rights set01 updated
02:00:37:763 - Warning : Gateway service is stopped
02:00:37:763 - Warning : Gateway configuration file C:\Documents and Settings\All Users\Application Data\_3CXSkypeGateway\3CXSkypeGateway.ini not found
02:00:37:763 - Info : Unicode configuration file created
02:00:37:795 - Warning : ----------- Logging is now filtered according to option "info warning error time" -----------
02:00:37:795 - Warning : No channels declared in the configuration file
02:00:37:795 - Warning : No channels effectively loaded
02:00:37:795 - Info : Channel listener running on [127.0.0.1:5544]
02:00:37:795 - Info : Starting PBX server checker on [localhost], checking at every [2000] msec
02:00:37:795 - Info : Starting Skype server checker on [www.skype.com:80], checking at every [2000] msec
02:00:37:795 - Info : Starting service checker, checking at every [500] msec
02:00:49:607 - Info : Restarting PBX checker
02:00:50:998 - Info : Searching for existing Skype gateway computer accounts [3cxskypeacc]:
02:00:50:998 - Warning : - no accounts found
02:00:50:998 - Info : Channel listener running on [127.0.0.1:5544]
02:00:50:998 - Info : Starting PBX server checker on [localhost], checking at every [2000] msec
02:00:50:998 - Info : Starting Skype server checker on [www.skype.com:80], checking at every [2000] msec
02:02:36:826 - Info : Port check - Port [localhost] is free
02:02:36:841 - Info : Attempting to create a new computer Skype gateway account
02:02:37:013 - Info : Account [3cxskypeacc01] sucessfully created
02:02:37:138 - Info : Account group [3CXSkypeGatewayAccounts] successfully created
02:02:37:263 - Info : Account [3cxskypeacc01] successfully added to group [3CXSkypeGatewayAccounts]
02:02:37:263 - Error : Cannot logon to computer account [1] for channel [10000], channel will be disabled!
02:02:46:013 - Info : Port check - Port [localhost] is free
02:02:46:029 - Info : Attempting to create a new computer Skype gateway account
02:02:46:138 - Info : Account [3cxskypeacc01] already created
02:02:46:138 - Error : Cannot logon to computer account [1] for channel [10000], channel will be disabled!
02:02:59:935 - Info : Current user profile successfully loaded

 

[Vali_3CX]

This happen on Windows Home Server, as you reported some time ago?

 

[igor.snezhko]

Yes. I used the latest Gateway build.

 

[Vali_3CX]

Yes. I used the latest Gateway build.

In two days, I will create a custom, test version of the gateway, which I will send it to you. It will act as a "probe", only having several new traces. After that, I will be able to tell you if can be fixed or not. Mainly, I'm interested about why "Cannot logon to computer account" (system tells this, gateway only reports.)

 

[Vali_3CX]

Ok, Igor, please check your e-Mail, I've sent the "traced" version to you.
Regards

 

[igor.snezhko]

22:07:46:341 - Info : Logger started
-------------------------------------------------------------------------
22:07:46:341 - Info : Gateway started by user [Administrator], having administrative rights
22:07:46:341 - Info : Gateway computer domain for accounts is [HOMESERVER]
22:07:46:341 - Info : Skype installed on C:\Program Files\Skype\Phone\Skype.exe
22:07:46:341 - Info : Gateway rights set01 updated
22:07:46:341 - Warning : Gateway service is stopped
22:07:46:341 - Warning : Gateway configuration file C:\Documents and Settings\All Users\Application Data\_3CXSkypeGateway\3CXSkypeGateway.ini not found
22:07:46:341 - Info : Unicode configuration file created
22:07:46:357 - Warning : ----------- Logging is now filtered according to option "info warning error time" -----------
22:07:46:357 - Warning : No channels declared in the configuration file
22:07:46:357 - Warning : No channels effectively loaded
22:07:46:357 - Info : Channel listener running on [127.0.0.1:5544]
22:07:46:357 - Info : Starting PBX server checker on [localhost], checking at every [2000] msec
22:07:46:357 - Info : Starting Skype server checker on [www.skype.com:80], checking at every [2000] msec
22:07:46:357 - Info : Starting service checker, checking at every [500] msec
22:08:00:013 - Info : Restarting PBX checker
22:08:00:779 - Info : Searching for existing Skype gateway computer accounts [3cxskypeacc]:
22:08:00:779 - Warning : - no accounts found
22:08:00:779 - Info : Channel listener running on [127.0.0.1:5544]
22:08:00:779 - Info : Starting PBX server checker on [localhost], checking at every [2000] msec
22:08:00:779 - Info : Starting Skype server checker on [www.skype.com:80], checking at every [2000] msec
22:08:05:013 - Info : Port check - Port [localhost] is free
22:08:05:045 - Info : Attempting to create a new computer Skype gateway account
22:08:05:310 - Info : Account [3cxskypeacc01] sucessfully created
22:08:05:435 - Info : Account group [3CXSkypeGatewayAccounts] successfully created
22:08:05:560 - Info : Account [3cxskypeacc01] successfully added to group [3CXSkypeGatewayAccounts]
22:08:05:560 - Error : Cannot logon to computer account [1] for channel [10000], channel will be disabled!
22:08:05:576 - Error : System message:
Logon failure: the user has not been granted the requested logon type at this computer.
(0x00000569)
22:08:12:795 - Info : Port check - Port [localhost] is free
22:08:12:826 - Info : Attempting to create a new computer Skype gateway account
22:08:12:920 - Info : Account [3cxskypeacc01] already created
22:08:12:920 - Error : Cannot logon to computer account [1] for channel [10000], channel will be disabled!
22:08:12:920 - Error : System message:
Logon failure: the user has not been granted the requested logon type at this computer.
(0x00000569)
22:08:20:951 - Info : Current user profile successfully loaded

 

[Vali_3CX]

System message:
Logon failure: the user has not been granted the requested logon type at this computer. (0x00000569)

Ok, I've searched on tech docs about this issue - it seems that user (3cxskypeacc...] or, better, the group it belongs [3CXSkypeGatewayAccounts], does not have "allow logon locally" right on this machine. From what I understand, you have to open the Local Policy Editor and check for this right and add to it the group (or all its users). Since I don't have a Windows Home Server, I cannot check this. However, I repeat, Windows Home Server is not currently supported by gateway.

 

[igor.snezhko]

Wow! You are the man! Its works!

Alternatively, you can add each Gateway's user to local Backup Operators Group manually.

Thank you! Thank you!

Maybe you can improve the Gateway such a way, that it will grant Local logon right to 3CXAccounts group automatically?

 

[microtronx]

I need also a working skype gateway on my win2003 sbs domain controller with ad.

as i can see, the "3cxskype01" user wants to sign in as 3cxskype01@serverhostname ... this is not possible!
I have reconfigured my local security policy but it wont work.

can you specify a field where i can specify i.e. a logon-username as "[email protected]" or "domainname.local\3cxskype01". I think this would solve the problems with authentication.

 

[slinc]

I am having the same issue with Windows 2003 server. I went out and purchased a sound card now can not get it to work due to the account name/password issue. I also tried the local security policies as well with no luck.

Thanks for the help anyone.