IVR (QCB)

[gjassal]

Anyone know what IVR (QCB) stands for?
Had someone get in to the main queue after hours.

Thanks!

 

[cobaltit]

I'm assuming QCB is queue call back.

 

[JohnS_3CX]

Indeed, it will appear in your call log as IVR (QCB) - Not Answered