- Joined
- May 3, 2010
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I have the following situation and hopefully you people can help me to solve the issues.
One client has a running 3CX PBX with Aastra 57i phones. The basic is working but the customer wants some specific thing i can't set up without help.
Nr 1 - Transfering incoming calls to an mobile phonenumber with 1 press of a button
Several Aastra57i phones has an expansion module and he wants to press one of those buttons to forward all incoming calls to the pre-configured mobile phonenumber on that button.
As far as i know, this is not possible with 3CX and thats the reason i am using a Hosted VoIP account wich use dialcodes and solved this issue outside 3CX.
But then coming to Nr 2.....
Nr 2 - Some indicator to wich mobile phonenumber it is transfered
He wants to see in some way to wich phonenumber all the calls are forwarded too. So is it possible to turn on the red light indicator when a button is pressed? Or can this been solved by using somekind of software or script?
Nr 3 - When a call is transfered, play a sound
Is it possible when someone is transfering a phonecall that when the person who started the transfer hangs up the phone, some kind of sound is played?
Because people on the other hand are waiting for some acknowledgement, but they already got the customer on the line.
One client has a running 3CX PBX with Aastra 57i phones. The basic is working but the customer wants some specific thing i can't set up without help.
Nr 1 - Transfering incoming calls to an mobile phonenumber with 1 press of a button
Several Aastra57i phones has an expansion module and he wants to press one of those buttons to forward all incoming calls to the pre-configured mobile phonenumber on that button.
As far as i know, this is not possible with 3CX and thats the reason i am using a Hosted VoIP account wich use dialcodes and solved this issue outside 3CX.
But then coming to Nr 2.....
Nr 2 - Some indicator to wich mobile phonenumber it is transfered
He wants to see in some way to wich phonenumber all the calls are forwarded too. So is it possible to turn on the red light indicator when a button is pressed? Or can this been solved by using somekind of software or script?
Nr 3 - When a call is transfered, play a sound
Is it possible when someone is transfering a phonecall that when the person who started the transfer hangs up the phone, some kind of sound is played?
Because people on the other hand are waiting for some acknowledgement, but they already got the customer on the line.