License Renewal

[Gergorian]

I have an installation of 3CX that was done a year ago and at the time I was given an Annual LIcense for 16 calls for free for 1 year. Well, that is expiring at the end of this month and I want to be sure the system continues to work properly. There are only 2 phones attached so it seems all the free licensing would work. My question is, do I have to do anything or just let the license expire and it will downgrade to a free license version?

When I enter the license key into the renewal portal I receive this information back regarding it:
3CX Version: 15.5
Licensing: Annual
Edition: Standard
Number of Calls: 16
Trial Period: 28 days remaining

 

[Evolute IT]

I have an installation of 3CX that was done a year ago and at the time I was given an Annual LIcense for 16 calls for free for 1 year. Well, that is expiring at the end of this month and I want to be sure the system continues to work properly. There are only 2 phones attached so it seems all the free licensing would work. My question is, do I have to do anything or just let the license expire and it will downgrade to a free license version?

When I enter the license key into the renewal portal I receive this information back regarding it:
3CX Version: 15.5
Licensing: Annual
Edition: Standard
Number of Calls: 16
Trial Period: 28 days remaining

The license will renew itself automatically and downgrade to Std 8SC (4SC if on v15.5).

 

[JohnS_3CX]

Hi @Gergorian

Note if this is a 3CX hosted instance, please make sure you backup and download your backup so you can install it on your own private instance or on-premises.