license_error.MacLimitReached

[Chrisiesmit93]

Hello,

I just installed and activated 3CX with the debian-8.6.0-amd64-netinst-3cx iso.
Unfortunately i made a mistake and deleted the whole VM (within VMware ESXi 6) and installed 3CX from scratch with the ISO.

Now I have this problem when I want to activate 3CX (with free license):

license_error.MacLimitReached The maximum number of MAC address activations has already been reached. Please activate your product from the original computer on which it was installed.

.

I deleted the "original computer", what now??

 

[simonjh88]

I'd suggest contacting support so that they can reset it.

 

[mortenjorge]

Just contact Sales..

Theres nothing you can do by yourself.

(Except changing the MAC adress of the new VM, to the old MAC Adress)

 

[IT Hamster]

You'll have to contact your sales rep to have them reset the MAC limit on your license.