Limit the number of people in the queue

[alexis41818544158]

Good morning,

Is there a way to limit the number of people in a queue? Even perhaps through the Call Flow Designer? For example, let's assume that queue "x" can have a maximum of 5 people in the queue, the sixth person should therefore be automatically transferred to another queue or ivr.

Thank you

 

[TheodorosG_3CX]

It is possible to set the maximum queue callers waiting however if this amount is reached the call will be sent to the destination if no answer of the Queue. You may check guideline for further information.

 

[alexis41818544158]

It is possible to set the maximum queue callers waiting however if this amount is reached the call will be sent to the destination if no answer of the Queue. You may check guideline for further information.

Perfect thank you very much

 

[TheodorosG_3CX]

Glad to assist