lines pages (add PSTN...)

[ivan]

I have installed 3CX version 3.1 . The extensions I have activated work fine, but the LINE (add PSTN...) pages in browser do not open, as if they are dissabled. Server status is:
Time Function Message
08:52:35.968 CallMgr::failResolveExtIp [CM200001] Failed to resolve external IP!
08:52:35.968 StunClient:rocess [CM215001] STUN failed to resolve external IP using server 193.203.18.52
08:52:32.906 StunClient:rocess [CM115001] Send initial STUN request to 193.203.18.52
08:52:32.796 StunClient:rocess [CM215001] STUN failed to resolve external IP using server 193.203.18.52
08:52:29.734 StunClient:rocess [CM115001] Send initial STUN request to 193.203.18.52
08:52:29.625 StunClient:rocess [CM215001] STUN failed to resolve external IP using server 193.203.18.52
08:52:26.562 StunClient:rocess [CM115001] Send initial STUN request to 193.203.18.52
08:52:26.453 StunClient:rocess [CM215001] STUN failed to resolve external IP using server 193.203.18.52
08:52:23.390 StunClient:rocess [CM115001] Send initial STUN request to 193.203.18.52

Note that firewall is dissabled, and a Simantec antivirus software also.

Thanks

 

[5qg4]

Please try to using others STUN server instead of stun.3cx.com. Such as stun.fwdnet.net .... or another stun server which your box able to reach.

 

[ivan]

thanks
So it is not quite correct that, if you just use PSTN lines you don't need to make changes in the firewall, as it is said in the manual.

Ivan

 

[archie]

thanks
So it is not quite correct that, if you just use PSTN lines you don't need to make changes in the firewall, as it is said in the manual.

Ivan

No, it seems we have a bug in build 2328 We're working on it.