Solved Link Reseller

[Simon P]

3CX version 16.0.9

Hi. I'm seeing a bit odd behavior from one of the PBXs that we look after.
I have enabled Instance Manager and then tried to enter my reseller ID.
I click on the Not Linked - Link button in the Dashboard, put in my reseller ID, I see the confirmation dialog with our correct details.
I click OK, the loading Data bar does it's thing and for about 1 second our details are shown in the Reseller field.
The field reverts back to Not linked - Link. Its rather annoying!
I've tried removing Instance Manager but this has had no effect.

 

[Simon P]

OK, bin this, I've just tried again after leaving the system alone for about half an hour and it has worked.
I'm not sure why I chose to become an IT tech, I must have done something very wrong in a past life.

 

[VasilisV_3CX]

Hi @Simon P,

Welcome to Purgatory. Glad you've managed to fix this issue! Feel free to open a new thread if you require any further assistance or information!