Linksys SPA-942 Overlapping voices

[jsadan]

Thanks for taking your time to read this post.

A client of mine is using a Linksys SPA-942 VoIP Phone and is experiencing overlapping voices.

I checked the 3CX logs and when the user makes his call there is no error shown.

I replaced the phone with another SPA-942 and he still has the same issues

I checked his extension setup and its set the same way everyone else is which they report no problems.

Any ideas?

 

[leejor]

is experiencing overlapping voices

Do you mean that they are hearing other peoples conversations, or, issues with their own conversation (stutter, breakup) ? Every call, inside, outside, voicemail call? Have you moved the set to another port on the network, where someone else's set works just fine? Bad switch port?