Local Outbound calls don't work.

[it_dept]

I am trying to call local numbers and it does not work. (It used to work perfectly though). When I try the same number with the country code prefix it calls normally without issues.

Any ideas? Any suggestions?

 

[Alphabetic]

Check the E164 settings from the MGMT console.

Alternatively, create an outbound rule to prepend the country code to local numbers.

 

[JohnS_3CX]

It sounds like your provider requires the numbers in E164 format.

Take a look at this thread, I think you will find it very useful for informational purposes:
https://www.3cx.com/community/threads/what-does-e164-processing-actually-do.80829/

If the provider does indeed need it in E164 though, you will have to change your OutBound Rules to include it using Prepend.



Maybe also strip the first digit.