log to trace inbound call going to a phone

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Song

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Hi,

Is there a log I can enable to see a specific incoming call going to a voicemail inbox? the user says she sometime getting voicemail that is not for her. I was wondering if the user accendtly press the wrong button to get to her voicemail or something else that is going to the wrong voicemail. Is there a log I can look at or enable?

thank you
 
Look at the 3CX Activity Log, after the call. You can increase the amount of detail as needed.
 
thank you!! .. that worked.. i need to enable debugging to see what the user is doing.
 
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