Lost 3cx instance

[bwrsmbiz]

OK, so about 2 weeks ago, I had an issue with my 3cx PBX (on a Google Cloud), it suddenly stopped working.
So, I was trying to get it to work again by going to the SSH and trying to stop/start the services, and I was getting "command not found."
I found a post that said I had to re-install Nginx. I tried doing that, and I think that deleted the entire instance.

Since my office had no phones, I had to reinstall the 3cx using the 3cx account.
I installed v20 on a new VM instance on Google.
Unfortunately, I only had an old backup from 2022, which I could not restore due to "no system owner" , so I had to reconfigure everything.
I learned my lesson, and I am now taking backups regularly.

I am now back on my journey of searching for my lost recordings from the old instance.
I still have the VM instance.
How do I locate those recordings and restore them if they exist? (I hope)
PLEASE HELP!!!

 

[bitn2]

You can try to do an backup over cli: https://www.3cx.com/docs/backup-restore-command-line/

 

[NicholasP_3CX]

If you havent deleted the folder on the PBX, the recordings should be located at /var/lib/3cxpbx/Instance1/Data/Recordings

I would recommend when you get back up and running to store these offsite. You can do so by enabling the remote storage in 3CX.