Management Console won't load

[patricksmalley]

Help, I can't get NGinx to load the management portal.

Checking for open ports using:
netstat -a |more

I don't see it listening on 5000 or 5001.

I tried every option I could think of in the post-installation configuration tool to try and get things to load, no success.

I tried checking error.log here:
C:\Program Files\3CX Phone System\Bin\nginx\logs

As well as any other log I could find, nothing (including system/application event log).

Why did they have to change the installation process and web engine?!?

Downgrading back to v14 so I can have a running PBX.

 

[MichaelB_3CX]

If I may ask next time please do the following,
Start CMD cd location C:\Program Files\3CX Phone System\Bin\nginx
Type nginx_svc.exe -h

If you see help commands, then type nginx_svc.exe start

Tell us what you see.

 

[teldata1]

Having the same issue on our system as well.

 

[patricksmalley]

Ok, got mine working. Here are the things I changed:
1. In the backup.zip I entered the new v15 key (within the xml config file) and re-packed the zip. Why didn't the configuration tool stop the process and give me a chance to fix the problem instead of uninstall/reinstall.
2. My certificate key file was encrypted so I converted it to a decrypted key. Not sure why the configuration utility didn't catch this.

With both of these changes things are working great now. Loving the new interface.