Manually provisioning SPA525G

[Nazrul]

Hi All,

Kindly advise parameters for Manually provisioning of IP Phone SPA525G with 3CX .

Thanks
Naz

 

[Cal4care | RA]

Hi Nazrul,

I have got you from your previous forum conversation : https://www.3cx.com/community/threads/zoiper-sip-softphone.82831/

Please try the following steps to configure the 3CX extension manually.



1. Enter the Extension User Name or EXT number as Display Name.
2. Enter the Extension number
3 & 4. Get the details as I mention in the following image.
5. Enter FQDN:SIP PORT (Example: test.my3cx.sg:5060)
6. You have to change "YES" in Use Auth ID:



Thanks,
RA.

 

[Nazrul]

Thanks RA,
i will give a try and Update you the Outcome.
is that any reason , i am unable to ping FQDN ?

Thanks
Naz

 

[Cal4care | RA]

Hi Naz,

Where did you host your PBX?

...

 

[Nazrul]

Hi RA,

I have hosted in AWS Cloud.

Thanks

 

[JohnS_3CX]

Hi Nazrul,

That is a different matter, but if you google "cannot ping AWS instance" you will learn more information.

Firewalls do not allow all traffic by default, you might need to add a rule for it.

 

[Nazrul]

Hi JohnS,
is Firewall rules require to add inside 3CX Server ?
Thanks
Naz

 

[JohnS_3CX]

Hi,

No, this has to do with the AWS instance - not the 3CX Server running inside of the instance.

I would recommend to research it online and learn more on how it works.

 

[Nazrul]

Thanks JohnS , Sure i will find out.