MCast paging... again

[craigreilly]

https://www.3cx.com/community/threa...-into-system-still-on-15-5.68385/#post-298087

So, now I'm on v16 and all my Grandstreams are doing the same thing as outlined here. Now I need a custom template to disable this horrible feature - and reprovision 100 phones - copy MAC, delete phone, add new phone, select custom template, paste Mac address, change the phone settings, save.

It is absurd that trying to do a Multicast Page - a function that 3cx has built into their system, puts the Page on hold right away - broadcasting music thru the entire building. And the only way to stop it seems to be from the Management Console.

Please please please 3cx. Consider adding this to the features that can be changed at the extension level instead of requiring a custom template. The default value of this is 0 - but for some reason the template sets the value to 10. Since 3cx puts the multicast listener into position 1 - and the value of barge is set to 10 - it will always happen.

<!-- Paging Barge. 0 - Disable, 1 - priority 1, 2 - priority 2, 3 - priority 3, -->
<!-- 4 - priority 4, 5 - priority 5, 6 - priority 6, 7 - priority 7, 8 - priority 8, -->
<!-- 9 - priority 9, 10 - priority 10. Default is 0. -->
<!-- Number: 0 - 10 -->
<!-- Mandatory -->
<P1566>10</P1566>


<rant over>

 

[cobaltit]

Given 3CX's responses to similar requests I suggest spending your energy elsewhere, namely Grandstream support. 3CX has said repeatedly that their templates are provided by the vendors so it would seem requesting Grandstream to make this change in the 3CX template and then submitting that to 3CX would be the better route.

Good luck!

 

[craigreilly]

My original post some folks seemed to prefer current behavior. So in this case i think an extension option is warranted to set the value. Buy - perhaps going to Grandstream May work.

 

[cobaltit]

Agreed, but I don't think 3CX has made any changes to the phone provisioning pages in a while and I'm not sure why. It would seem once they have that framework in place it's trivial to extend it to make other options configurable and this is definitely one that has come up several times.

 

[craigreilly]

Just confirmed with Grandstream - their 3CX template defaults this value to 0.

 

[AWS2P]

Hi Craig, you started a ping pong game , this is not us , this is them Now someone need to smatch and make the point

 

[cobaltit]

Did they give you a template version number so you can compare to what you have in 3CX?

 

[craigreilly]

When I asked - they actually changed their tune asking what version I was using, then confirmed moments ago that the template indeed had the value set to 10 in v16... and sent me a new file telling me I should replace my template.
(This explains why I did not have the issue in v15.5)
I politely asked them to work with 3cx to get this replaced, as it would be easier to do that than reprogram 100 phones with a custom template.