Mews PMS Integration

[sanch6]

Hello, has anyone integrated Mews with 3CX yet?
I need to display the customer profile during inbound calls and be able to list the outgoing call costs for hotel rooms.

I found this integrator https://integrations.channeluc.com/en/product/1/mews but it doesn't seem to meet the second requirement.

Thank you very much!

 

[viwedis GmbH]

Dear sanch6,
good question - same here. One of our customers switched from Opera to MEWS and now we are about to plan on 3CX (but cloud hosted in 3CX). Did you get some experience yet in this topic?
Thanks in advance.

BG Philip

 

[N_G]

We would not be averse to supporting MEWS if you could get them to work with us and point us to the right telephony APis within the system

 

[sanch6]

Hi @viwedis GmbH,
Nothing new yet, my project will start after this summer.
Will try to ask them then, thank you !

 

[Nick W]

Hello both,

I am following / interested in this thread. We have (suddenly) had a few customers looking to move from various PMS systems to MEWS, and it seems to be gaining massive traction in the market. 3CX integration would be awesome, and I would love to see it happen.

 

[Nick W]

We would not be averse to supporting MEWS if you could get them to work with us and point us to the right telephony APis within the system

Just an update: I have asked our account manager to see if we can find a resource for the API information. I would also be happy to help with this process.

Cheers

Nick

 

[Nick W]

Hi @N_G

I have a contact in MEWS for your team to engage with. Do you want to drop me a DM or Email (or one of your team) so i can hook them up?

I took a look at their API, it's pretty extensive!

 

[Kevin Attard Compagno]

One possibility is to try a FIAS-capable middleware/bridge; maybe https://charpmslink.com/integrations ?

 

[Nick W]

Hey Kevin, LONG time man!

Yes, thanks for this, PC sent me the same via you. Appreciate it!

Would love to get native integration, but this looks like it will get us over the hump!