Solved mgmt console shows phones error

[Alphabetic]

Hi all,

my phones button on the front page says i'm using unsupported phones/firmware.

When I go to my phones list I can see my 2 x Fanvil X4's and Yealik W52P are black indicating no issue.

Fanvils are using default template and are running FW 2.8.0.6251

Yealink is running 25.81.0.30.

System is v15.5.15502.6 and it's been rebooted.

How does one troubleshoot this?

 

[Alphabetic]

Nevermind!

I had some random phone provisioned in an extension that was used for testing. Removing this has given me all green on the console.

 

[YiannisH_3CX]

Glad to see the issue has been resolved and thank you for updating the thread with your solution.