Microsoft Dynamics 365 CRM integration | Guide

[KaterinaK_3CX]

Integrate your Microsoft Dynamics 365 CRM system with 3CX in order to:

• Create a new contact automatically when a call is made or received from/to an unknown number
• Have the customer record brought up to you automatically when you receive an inbound call
• Launch calls straight from Microsoft Dynamics 365 via 3CX, using the 3CX Click2Call Browser extensions

This guide takes you through the steps required to set up your Microsoft Dynamics 365 CRM with 3CX.

Read the guide.

 

[Truong Dai]

Hi
Thanks for your document.
How about license for Azure Appication? Do I need to pay for this app?

Thanks
Truong Dai