Solved Microsoft SSO not working

[lritpeter]

After upgrading to V20. The option to sign in using Microsoft SSO is no longer working. Any one have any ideas?

 

[Alejandro_3CX]

Hi did you check if the user has enabled the SSO option:




Try to reprovisioning the O365 as mentioned here and try it one more time.

 

[lritpeter]

Yes, I have already tried to reconfigure O365. Yes I have confirmed O365 is enabled for each user.

 

[TheodorosG_3CX]

You need first to configure the O365 integration and then enable the SSO option for the users.

 

[lritpeter]

Yes, I know. That is what I did. It is not working. More so, it was working on v18 and stopped working after upgrading to v20. I have also tried to remove the 3CX app from O365 Ent Apps and reconfigured from scratch. That did not help either.

 

[TheodorosG_3CX]

Have you disabled SSO first, then re-configured the integration and still experience the issue?

 

[lritpeter]

That did the trick! Thanks!

 

[TheodorosG_3CX]

Glad to know