Missing Live chat option and Admin option 3cx self-hosted V18.0 (Build 889)

[mkm]

I hope that you all are doing well, so recently we have migrated from raspberry pi to the Self hosted system, we are running the latest 3cx Debian system and we have just recently updated to V18.0 (Build 889) and it shows that our system is up to date. When I access the web client It is missing the option voice and chat and also the admin option is missing. I have searched everyway in order to enable the option but unfortunately I was not able to find it. I was hoping that someone can help me with this issue.

 

[Dmitry Yurkin]

Hello, MKM. Check user role (in MC open User editor and check Rights tab).

 

[mkm]

Hello Dmitry, thanks for your reply, I found the solution, and it turned out that there was an interruption during migration, where when added the account as the owner or Super admin it was missing a couple of options. But after we reinstalled everything from scratch things worked back to normal.

 

[FirstPoint]

Could you explain better what we have to do.
I have 100 switchboards to check and several with livechat.
I hope I don't have to reinstall everything

Simone