More info on the v16 digital receptionist's "Launch Script" option?

[dandenson]

What can we do with 'Launch Script'? Is this a linux script ie bash/python/etc or is this for call flow stuff?

 

[rsh]

Any news about this function?

 

[YiannisH_3CX]

Some basic information on what a digital receptionist can do can be found here:
https://www.3cx.com/docs/manual/ivr-digital-receptionist/

The launch script function can take a users input and pass them on to a script you write. This can be any script that can executed by the OS the PBX is running on. For windows for example it could be a .bat file. The same file however would not run on Linux. You could then (optionally) have your script return a value to the PBX and set that value to perform an action.

 

[Remo Meyer]

That's a very good feature! So I can, theoretical, windows-services stop/start with a single 3xc-call, wih a .BAT or .PS file ?

 

[NickD_3CX]

Yes, something like this could work:


This example will Start/Stop the 3CX Tunnel service, so probably a bad idea, but it can be done.