More Reason to be Jolly! Update 4 Final is out with New Audio Options and Chrome Extension

[Evolute IT]

Hi, so if a user accidentally clicked Deny when the chrome extension asked for permissions to access the audio/video devices how do you then give permission ?

Click the lock icon on the left of the address bar, you'll see a popup with different permissions and the current rule (allow, block, ask). Simply change them for "allow".

 

[KBRV]

Click the lock icon on the left of the address bar, you'll see a popup with different permissions and the current rule (allow, block, ask). Simply change them for "allow".

I'm guessing you mean on the webclient site address ?
Thanks..perfect.

 

[Evolute IT]

I'm guessing you mean on the webclient site address ?
Thanks..perfect.

Yes sorry.

 

[NickD_3CX]

The GRP2615 template has an issue. When I map a line button in 3CX, it shows up on the phone as a BLF. Ditto for the Shared Parking.

Just uploaded a small template update for the Grandstream GRP series. Could you check again?

 

[bcarrico]

Just uploaded a small template update for the Grandstream GRP series. Could you check again?

Yep that fixed it. Thank you.

 

[rfcomms]

Excellent progress - many thanks 3CX and have a good Christmas!

 

[Evolute IT]

Just uploaded a small template update for the Grandstream GRP series. Could you check again?

Haven't got this update?

 

[bwitzig]

I had the same issue, try killing the 3cx extension process to see if it will fix it (shortcut is shift-esc) and end the process for the 3cx calling extension.

Hello everyone, this was the update I've been waiting for.
Unfortunately I'm not able to select the audio devices from the menu.
I've enabled everything from Chrome site settings, but still cannot select any device:
View attachment 13584
Any suggestion?
Thanks

 

[Thomas Laboulle]

Hello @complit,

We are working also from our end to upload the extension to the Microsoft Marketplace.

At the moment we are waiting from their end to prepare the infrastructure for the Edge (Chromium based).

Great! Any time estimate for the Edge Extension release?

 

[Constantinos Constantinou]

Great! Any time estimate for the Edge Extension release?

Hello @Thomas Laboulle and thank you for your interest on Edge Extension. Happy new year!!

Not exact estimation, but for sure it should not take long

We need to adjust and verify and be sure that everything is OK with Microsoft Edge.

Give us some time and we will get back with an update on this one.

 

[PhilK]

Hi @JohnS_3CX

my settings was ok :
View attachment 13588

but after some tests, it seems that the default first settings are not taken.... I explain :
realtek was the default settings when I've opened the webpage for the first time. As it was what I want, I do not changed it. -> test KO
I just changed to plantronics then comeback to realtek -> test OK !
infact it seems that the first default settings use the default windows output ( I was able to move the ringtone from my headset to the external card by changing the windows speaker )

second thing, I still have the ringtone on the "ringer" (external realtek soundcard ) when I do a call to a colleague. I think it should be on the "speaker"

for the headset integration, you're right ! my test 3CX is a standard version, I will check on my productive 3CX when updated.

regarding the first secondes missing, we will check some other "contexts" ( like with a physical phone). But I will be surprised by a network issue as we never saw this issue with the webclient in 16.U3. moreover our tests are currently all into the same vlan... I will let you informaed on another thread.

thanks !
Stéphane

We also have this problem with the ringtone on the ringer.

 

[PhilK]

We are still surprised by the addition of the GRP series. I wouldn't expect other GS phones for some time. Specially since their firmwares are a bit disconcerting.

I would like to see a template for the GS WP 820 Wifi phone. It works perfect, but the users miss the phonebook integration.

 

[Levi K]

Hello @paurus ,

For Chrome Extension this is something identified internally and a fix will be included in the upcoming updates.
Is this your case?
Thank you.

Any approximate timeline when the link opening integration will work with the new Chrome app? We are eager to switch over to using the new Chrome app but we really depend on the URL opener tool.

 

[Constantinos Constantinou]

Any approximate timeline when the link opening integration will work with the new Chrome app? We are eager to switch over to using the new Chrome app but we really depend on the URL opener tool.

Hello Levi,

Beginning of February we might have a release that will include this feature if everything goes according to plan.

Thank you

 

[bmroyles]

We are having a strange issue with the 3cx chrome plugin, calls are being made, however the first 2-8 seconds of audio are not coming through, however listening to the call recordings its working fine, if i use the windows client on the same pc its fine
also DTMF codes are not working right on chrome either

 

[JohnS_3CX]

@bmroyles Please take a look at this post, and provide detailed information as per my recommendation there

https://www.3cx.com/community/threa...-call-between-2-webclients-are-missing.69961/

 

[bcarrico]

I have found a new issue. We have GRP2615 phones in with the EXT module. The EXT module is not receiving the any BLF information from the 3CX Server. I had to go around and manually add the entries myself. This morning there was a new update for the GRP modules, that doesn't seem to have fixed it.

 

[Evolute IT]

I have found a new issue. We have GRP2615 phones in with the EXT module. The EXT module is not receiving the any BLF information from the 3CX Server. I had to go around and manually add the entries myself. This morning there was a new update for the GRP modules, that doesn't seem to have fixed it.

EXT module starts at BLF 26 or 27 if my memory serves.

 

[bcarrico]

I'm guessing you mean on the webclient site address ?
Thanks..perfect.

I started at 41 because the phone has 40 programmable keys.

 

[JohnS_3CX]

@bcarrico can you tell us the model number of the expansion module?