Multicast Paging - Interrupt or stop current page

[MrZabudske]

I was wondering if there is a way to stop a multicast page all together from a phone or from 3cx console if you are not at the phone that dialed the paging extension. Example would be someone accidentally transfers a call on hold or something to the paging extension so the on hold music is now playing on all phones.

 

[craigreilly]

I think this came up before - and all you can do it disconnect the call in the 3cx WebGui.
I would like to see a fix for this - as we have seen instances where someone hits page instead of SP1 and you hear the caller just breathing on all the speakers.

 

[MrZabudske]

I think this came up before - and all you can do it disconnect the call in the 3cx WebGui.

How do you do this? Can anyone that can log into the webui of their extension do it?

 

[craigreilly]

Management WebGui - Dashboard - Number of Calls in use.
Black "X" at right side of page.

 

[YiannisH_3CX]

Hello @MrZabudske

You can also drop the call or transfer it elsewhere from a 3CX client / Switchboard given you have the appropriate rights to do so. You can also post your idea on https://www.3cx.com/community/forums/3cx-ideas/ . All posts are reviewed by their corresponding Departments and, if feasible and voted for by other users as well, may be implemented in an upcoming service pack or update.

 

[craigreilly]

What other actions are available to a call on a multicast page? I’ve never been able to retrieve it.

 

[YiannisH_3CX]

What other actions are available to a call on a multicast page? I’ve never been able to retrieve it.

Apologies i missed the "multicast" part. Since it is multicast the only way is to drop it from the active calls view of the management console.