multiple accounts on one mobile (android/ios) supported?

[nobody]

If I install two ore more extensions on one device I can switch between these accounts.
But after switching, when I called the did of the extension I just switched I was routed to the voicemail.
Should this work, and if, how long does it take until the pbx realizes the switch?
I used an android phone with the current (beta) client and the current (not alpha) release of the pbx. The google cloud account was an own account.

 

[AWS2P]

you can set as many accounts you want , have ten for now on my smartphone , but this doesn't mean you can use all accounts in same time, this is just a way to keep settings ready to use and when you switch from an acoount to another of course you are not available on the one you switched from.
So DNA is working and very often this is voicemail.
This is not a multi lines use.

 

[Saqqara]

As above, you can have as many accounts configured but only one can be activate at one time

For how long it takes for the 3CX to work it out, this is probably requires for 3CX to answer.

 

[nobody]

Yes, it is only possible to use one account at a time, but from what I experienced, this does not seem to work. This might be a temporary problem or a problem with the beta client. Or, it is not supported because 3cx does not assume people will use this feature (In the past I tried to use several mobiles on one account, and after I asked why this does not work I was told it is not supported). Maybe the same thing is happening here?

 

[AWS2P]

I'm not using beta version perhaps this is why it works fine for me

 

[Gabx]

I can confirm that the one-line-at-a-time approach works well for me on the last Android beta.

 

[leejor]

One account registered at a time. It has been this way from the start and I assume it will remain this way until we are told otherwise. When you exit from one account you should still be able to be notified of incoming calls with PUSH, but if you using another account, then the time it take to open and register the "ringing" account, may cause issues. The users that have multiple accounts, other than testers, and those that maintain several installations, is probably small. The majority of users, and their support people, will want to keep it as simple as possible...one extension per mobile.

https://www.3cx.com/community/threa...ultiple-3cx-instances-at-the-same-time.55058/