Multiple extensions using 1 IP Phone (Yealink T27G)

[Palo Pillien]

We have provisioned 1 extension (101) on Yealink T27G
Now we want to know if we can provision this IP phone with other extensions e.g. 102, 103 etc

Thanks in advance

 

[Saqqara]

Easy way, log into the phone web frontend (IP address of phone) and manually add the extra extensions (using the provisioned extensions details as the template)

I would also remove the provisioning url from the phone, so it does not wipe the extra settings you put into the phone

 

[YiannisH_3CX]

Hello @Palo Pillien

Please note that what you want cannot be done directly from 3CX and having multiple accounts on a phone is not supported. If you face an issue in the future 3CX support will not able to help you until you revert the phone to the supported configuration. It can be done however by manually adding the details in the phone like @Saqqara described.

 

[Palo Pillien]

Easy way, log into the phone web frontend (IP address of phone) and manually add the extra extensions (using the provisioned extensions details as the template)

I would also remove the provisioning url from the phone, so it does not wipe the extra settings you put into the phone

Thanks!

 

[Palo Pillien]

Hello @Palo Pillien

Please note that what you want cannot be done directly from 3CX and having multiple accounts on a phone is not supported. If you face an issue in the future 3CX support will not able to help you until you revert the phone to the supported configuration. It can be done however by manually adding the details in the phone like @Saqqara described.

Understood. Thank you so much