Multitech VOIP

[telica]

Hi All,

I am trying to configure a Multitech MVP-810 to work with a 3CX.

I have it all registered OK on Ext 10002 but can not place any calls thought it whether incoming or outgoing.

I think it is something to do with the "Phonebook" on the Multitech.

Does anyone have any pointers??

If you require any more info I am happy to supply.

Thanks in advance

Steve

 

[TelicaIT]

I have not (somehow) got the 3CX to see the calls but still does not ring.

Logs show:


11:32:17.478 [CM102001]: Authentication failed for SipReq: INVITE [email protected]:5060 tid=599738664 cseq=INVITE [email protected]:5060 / 2 from(wire); Reason: Credentials don't match, check that authorization-ID and password match the ones in extension settings

11:32:17.478 [CM500002]: Unidentified incoming call. Review INVITE and adjust source identification:

INVITE sip:[email protected]:5060 SIP/2.0

Via: SIP/2.0/UDP 10.10.21.202:5060;branch=z9hG4bK599738664

Max-Forwards: 70

Contact: <sip:[email protected]:5060>

To: <sip:[email protected]:5060>

From: "MultiVoIP"<sip:[email protected]:5060>;tag=1221492344

Call-ID: [email protected]

CSeq: 2 INVITE

Allow: INVITE, ACK, BYE, CANCEL, REFER, NOTIFY

Proxy-Authorization: Digest username="MultiVoIP",realm="3CXPhoneSystem",nonce="414d535c004805b174:ccb1a67e95e52fbc946d2444afaee219",uri="sip:[email protected]:5060",response="456829849eb6318726384b2f4a1e7b2e",algorithm=MD5

User-Agent: MultiVOIP/5.09.06.05.09Jan 18 2007

Content-Length: 0


11:32:17.478 [CM302002]: Authentication failed due to unidentified source of: SipReq: INVITE [email protected]:5060 tid=599738664 cseq=INVITE [email protected]:5060 / 2 from(wire)

11:32:17.306 [CM500002]: Unidentified incoming call. Review INVITE and adjust source identification:

INVITE sip:[email protected]:5060 SIP/2.0

Via: SIP/2.0/UDP 10.10.21.202:5060;branch=z9hG4bK1099146898

Max-Forwards: 70

Contact: <sip:[email protected]:5060>

To: <sip:[email protected]:5060>

From: "MultiVoIP"<sip:[email protected]:5060>;tag=1221492344

Call-ID: [email protected]

CSeq: 1 INVITE

Allow: INVITE, ACK, BYE, CANCEL, REFER, NOTIFY

User-Agent: MultiVOIP/5.09.06.05.09Jan 18 2007

Content-Length: 0

Any ideas?

Many Thanks

Steve

 

[archie]

You must adjust source identification rule to recognize 'Contact: <sip:[email protected]:5060>'
Such kind of Contact is not covered by default rules.
Or, you better set up the device to send virtual line number (10002) in Contact instead of 'MultiVoIP', than it should work with default source identification rules.

 

[TelicaIT]

Works like a dream - Thank you very much.

Now just got to to stop it from keeping the call open when you make an outgoing call and hang up

Watch this space as I will probably be back.

Regards

Steve

 

[N_G]

You should use a supported gateway instead of this one. This will save you a lot of time and grief and support will be able to help you.

 

[TelicaIT]

Hi Nick,

I am only using it to save me a few £££'s as it is on my Test 3CX system that I use to learn so is not on my commercial system or any customer sights as I will not stray from Patton.

Thanks a lot

Regards

Steve

 

[joebocop]

We are looking at the MVP810 for its ability to handle analog "DiD Trunk" lines from our telco (they are sending "a wink and 4 digits".)

Does anyone have experience setting these up with 3CX? Do they work?

Is there a better product available that is 3CX-supported?

Thank you!