Near Constant SBC Status Change and Dropping Calls

[Nick B]

I have a couple of clients with recently set up Raspberry Pi SBC's that are reporting dropped calls. Looking at the event viewer within the PBX I can see that the SBC's at each client location are changing their status to "Up" every few minutes. This seems to happen sporadically throughout the day and coincides with their dropped calls. It never informs that the status is changed to down; only up. In the screenshot, I have removed the IP address and SBC name, but that field is not blank in the PBX. Any help or advice is greatly appreciated.

 

[cobaltit]

@JohnS_3CX

I don't see a change log for that version. Can you ask someone to put that up?

https://www.3cx.com/blog/change-log/3cx-session-border-controller-build-history/

 

[AWS2P]

https://www.3cx.com/blog/change-log/3cx-session-border-controller-build-history/

Hi Cobaltit,
just wanted to know how do you knew this link was existing? or is there an index of all content available, from Blog menu from 3CX website, I can't find same doc you found, so what is the right way to go ?

Thanks for help , have a good day.

 

[Evolute IT]

Hi Cobaltit,
just wanted to know how do you knew this link was existing? or is there an index of all content available, from Blog menu from 3CX website, I can't find same doc you found, so what is the right way to go ?

Thanks for help , have a good day.

That? https://www.3cx.com/blog/change-log/

 

[AWS2P]

Hello Fred,
Thanks , yes that's it but from where do you start to find it ? sorry perhaps I'm not awake but from Blog link on 3CX website i can't see an item on "change-log"

do you start here?

 

[SteveITS]

Thanks , yes that's it but from where do you start to find it ? sorry perhaps I'm not awake but from Blog link on 3CX website i can't see an item on "change-log"

To be honest I have difficulty finding many documentation or other pages on the site and I normally just search on a search engine. For "3cx change log" that link is the top result for me.

 

[AWS2P]

Do you mean lots of docs are not directly visible on 3CX but a Google search can help to find them ?

 

[SteveITS]

Do you mean lots of docs are not directly visible on 3CX but a Google search can help to find them ?

I am sure they are linked somewhere (Google obviously can find and index the pages) but I often seem to have faster results by searching Google or elsewhere. One can narrow results to a query by adding "site:3cx.com" to the search. It looks like it works for paths like "site:3cx.com/blog" as well.