Need Help have Problem with make_call.php

[silentfun]

I first get the ringing on ext 555 then i pickup the call and get wait transer message then i get transfer failed.

outbound rule for 555 is ok and manual outbound call to the defined number works.

http://85.***.***.***:5481/make_call.php?extnum=555&vmpin=***&to=03684887***

I use 3CX Phone System Version5.0.3648.0 incl. manual Patch

LOG:

Time Function Message
10:48:31.793 Call::Terminate [CM503008]: Call(29): Call is terminated
10:48:31.793 Call::Terminate [CM503008]: Call(29): Call is terminated
10:48:28.933 Call::RouteFailed [CM503013]: Call(29): Attempt to reach [sip:03684887***@127.0.0.1] failed. Reason: Reason Unknown
10:48:28.918 CallLeg:nFailure [CM503003]: Call(29): Call to sip:03684887***@sip.1und1.de:5060 has failed; Cause: 400 Bad Request; warning: ; from IP:212.227.15.197
10:48:00.606 CallCtrl:nSelectRouteReq [CM503004]: Call(29): Calling: VoIPline:10000@[Dev:sip:493621369***@sip.1und1.de:5060]
10:47:56.777 CallCtrl:nLegConnected [CM503007]: Call(29): Device joined: sip:[email protected]:40218;transport=udp;user=phone
10:47:51.277 Extension:rintEndpointInfo [CM505001]: Ext.555: Device info: Device Not Identified: User Agent not matched; Capabilities:[reinvite, replaces, able-no-sdp, recvonly] UserAgent: [Grandstream GXP2020 1.1.4.17] Transport: [sip:85.***.***.***:5060]
10:47:51.277 CallCtrl:nAnsweredCall [CM503002]: Call(29): Alerting sip:[email protected]:40218;transport=udp;user=phone
10:47:50.902 CallCtrl:nSelectRouteReq [CM503004]: Call(29): Calling: Ext:555@[Dev:sip:[email protected]:40218;transport=udp;user=phone]
10:47:50.887 CallCtrl:nIncomingCall [CM503001]: Call(29): Incoming call from Make Call to [sip:555@85.***.***.***:5060]

85.***.***.*** <-- PBX public IP
87.230.126.104 <-- public Ip of the Network where the extension is.
212.227.15.197 <-- not shure but i think voip line provider

 

[silentfun]

same setting

call (41) do not work
call (42) work perfect
call (43) is the incomming that was initiated with the outgoing call(42)

here the log:

Time Function Message
11:50:20.644 Call::Terminate [CM503008]: Call(43): Call is terminated
11:50:20.644 LineCfg::getInboundTarget [CM503010]: Inbound out-of-office hours' rule for LN:10001 forwards to DN:201
11:50:18.785 Call::Terminate [CM503008]: Call(42): Call is terminated
11:50:18.785 Call::Terminate [CM503008]: Call(42): Call is terminated
11:50:18.769 Call::Terminate [CM503008]: Call(42): Call is terminated
11:50:18.207 Line:rintEndpointInfo [CM505003]: Provider:[493621369*** FCT] Device info: Device Not Identified: User Agent not matched; Capabilities:[reinvite, replaces, able-no-sdp, recvonly] UserAgent: [] Transport: [sip:85.***.***.***:5060]
11:50:18.207 CallCtrl:nAnsweredCall [CM503002]: Call(42): Alerting sip:493621369***@sip.1und1.de:5060
11:50:17.035 Extension:rintEndpointInfo [CM505001]: Ext.201: Device info: Device Not Identified: User Agent not matched; Capabilities:[reinvite, replaces, able-no-sdp, recvonly] UserAgent: [Grandstream GXP2020 1.1.4.17] Transport: [sip:85.***.***.***:5060]
11:50:17.035 CallCtrl:nAnsweredCall [CM503002]: Call(43): Alerting sip:[email protected]:44638;transport=udp;user=phone
11:50:16.644 CallCtrl:nSelectRouteReq [CM503004]: Call(43): Calling: Shared:201@[Dev:sip:[email protected]:44638;transport=udp;user=phone, Dev:sip:[email protected]:61088;transport=udp;user=phone]
11:50:16.644 Line:rintEndpointInfo [CM505003]: Provider:[036848489*** SIPGATEde] Device info: Device Not Identified: User Agent not matched; Capabilities:[reinvite, replaces, able-no-sdp, recvonly] UserAgent: [] Transport: [sip:85.***.***.***:5060]
11:50:16.644 LineCfg::getInboundTarget [CM503010]: Inbound out-of-office hours' rule for LN:10001 forwards to DN:201
11:50:16.613 CallCtrl:nIncomingCall [CM503001]: Call(43): Incoming call from anonymous@(Ln.10001@036848489*** SIPGATEde) to [sip:201@85.***.***.***:5060]
11:50:16.300 LineCfg::getInboundTarget [CM503010]: Inbound out-of-office hours' rule for LN:10001 forwards to DN:201
11:50:08.847 CallCtrl:nSelectRouteReq [CM503004]: Call(42): Calling: VoIPline:10000@[Dev:sip:493621369***@sip.1und1.de:5060]
11:50:05.004 CallCtrl:nLegConnected [CM503007]: Call(42): Device joined: sip:[email protected]:40218;transport=udp;user=phone
11:50:01.800 Extension:rintEndpointInfo [CM505001]: Ext.555: Device info: Device Not Identified: User Agent not matched; Capabilities:[reinvite, replaces, able-no-sdp, recvonly] UserAgent: [Grandstream GXP2020 1.1.4.17] Transport: [sip:85.***.***.***:5060]
11:50:01.800 CallCtrl:nAnsweredCall [CM503002]: Call(42): Alerting sip:[email protected]:40218;transport=udp;user=phone
11:50:01.488 CallCtrl:nSelectRouteReq [CM503004]: Call(42): Calling: Ext:555@[Dev:sip:[email protected]:40218;transport=udp;user=phone]
11:50:01.457 CallCtrl:nIncomingCall [CM503001]: Call(42): Incoming call from Make Call to [sip:555@85.***.***.***:5060]
11:49:49.941 Call::Terminate [CM503008]: Call(41): Call is terminated
11:49:49.941 Call::Terminate [CM503008]: Call(41): Call is terminated
11:49:47.082 Call::RouteFailed [CM503013]: Call(41): Attempt to reach [sip:036848489***@127.0.0.1] failed. Reason: Reason Unknown
11:49:47.082 CallLeg:nFailure [CM503003]: Call(41): Call to sip:036848489***@sip.1und1.de:5060 has failed; Cause: 400 Bad Request; warning: ; from IP:212.227.15.197
11:49:46.472 CallCtrl:nSelectRouteReq [CM503004]: Call(41): Calling: VoIPline:10000@[Dev:sip:493621369***@sip.1und1.de:5060]
11:49:42.644 CallCtrl:nLegConnected [CM503007]: Call(41): Device joined: sip:[email protected]:40218;transport=udp;user=phone
11:49:36.347 Extension:rintEndpointInfo [CM505001]: Ext.555: Device info: Device Not Identified: User Agent not matched; Capabilities:[reinvite, replaces, able-no-sdp, recvonly] UserAgent: [Grandstream GXP2020 1.1.4.17] Transport: [sip:85.***.***.***:5060]
11:49:36.347 CallCtrl:nAnsweredCall [CM503002]: Call(41): Alerting sip:[email protected]:40218;transport=udp;user=phone
11:49:36.051 CallCtrl:nSelectRouteReq [CM503004]: Call(41): Calling: Ext:555@[Dev:sip:[email protected]:40218;transport=udp;user=phone]
11:49:36.035 CallCtrl:nIncomingCall [CM503001]: Call(41): Incoming call from Make Call to [sip:555@85.***.***.***:5060]