No Call log entry when busy?

[narkumas]

Hey!

When I am talking on the phone and my rule says: "End call when busy" then other callers will get a busy tone. nice so far.
But I would like to see those calls in ym call log. But there are no entries....

Is this correct? or is it a bug?

br
Marius

 

[voiphorizon]

Hi Marius,
Few assumptions before answering this question -
-You used 3CX softphone clients, either windows or andoird or IOS
-3CX phone system version is 15.5

For the answer, a quick recreate of the scenario confirmed that call is successfully logged in missed call tab on the softphone.

-BR

 

[narkumas]

Sorry für Missing Info.
It is v15.0
Windows Client. Mixed softphone and cti.