Solved No inbound or outbound calls after reboot.

[David Glandorf]

The only issue I see in the log is the following ParseException.
The systems is Version: 15.5.0.3849 with a Yealink T42G

The only reason I rebooted was because of constant backup failure due to "too many conections" for the SQL DB. Calls worked, the backup had stopped. Once I rebooted the backups work again but no more calls.

10/11/2017 9:37:47 PM - Exception: ParseException ../../rutil/ParseBuffer.hxx:230, Parse failed unexpected eof in context: <NUMBER> ^ @ ../../rutil/ParseBuffer.hxx:230

 

[GiannosC_3CX]

Hi David,

10/11/2017 9:37:47 PM - Exception: ParseException ../../rutil/ParseBuffer.hxx:230, Parse failed unexpected eof in context: <NUMBER> ^ @ ../../rutil/ParseBuffer.hxx:230

About the above error, more detailed information was mentioned by our product manager in the forum https://www.3cx.com/community/threa...y-log-query-csta-parseexception-events.49861/

 

[David Glandorf]

I read through that and I don't see that a conclusion was reached. In this case it is a supported provider, Vitelity. Since the issue wasn't exhibited prior to the reboot I would anticipate some sort of data corruption but I have no idea where to look.

 

[David Glandorf]

A restore from the last weekly backup corrected the issue.

 

[GiannosC_3CX]

Glad to hear the issue is resolved and thanks for update the post