No interface after upgrade

[Jprice1984]

After upgrading, the management console will not load

I have tried:
https://localhost
https://localhost:5001
http://localhost
http://localhost:5000

(I have also used internal IP in place of localhost)

All I ever get is the site can't be reached (screenshot attached.)

Any ideas?

 

[MichaelB_3CX]

Hi first, confirm that Management Console service & Nginx service is running.
Thanks

 

[pjk]

Same issue and all services are running

 

[kustek]

try use actual 127.0.0.1 instead of "localhost"

 

[patricksmalley]

I have the same problem on my server:
management-console-won--load-45336.html

Upgrade, everything is happy, all services are running. No interface.

I had to roll back to get my phone system running again.

 

[patricksmalley]

Ok, got mine working. Here are the things I changed:
1. In the backup.zip I entered the new v15 key (within the xml config file) and re-packed the zip. Why didn't the configuration tool stop the process and give me a chance to fix the problem instead of uninstall/reinstall.
2. My certificate key file was encrypted so I converted it to a decrypted key. Not sure why the configuration utility didn't catch this.

With both of these changes things are working great now. Loving the new interface.