No Voicemail after upgrade to v7

[zebrafilm]

After running v6 for a long time on a testbox I decide to start using 3CX as the main PBX.

I made a backup of v6(latest version), uninstalled, installed V7 and restored the backup.
Alle extension came backup so everything seemed fine.
I have added Phones, gateways and ATA adapters and it all works.

What doesn't work is the voicemail and the digital receptionist that used to work fine in V6.

When I dial 999 from an extensions the log shows:

15:22:28.030 [CM503015]: Call(98): Attempt to reach <sip:[email protected]:5060> failed. Reason: Not Registered

Calling 800 (my DR) gives the same error.

Did I miss something? Please advice.

Bastiaan

 

[ansu2723]

I had great problems when I tried to install the v7 on the same machine as v6 was installed. I had the same problem. I tried to get back the settings from v6 but i got a lot of errors. It ended with cleaning the whole computer from v6 an installing the v7 from scratch.

 

[discovery1]

What is your configuration?
IIS, XP, 2003, 2008?

 

[Henk]

Have you restarted the machine after the new install?

I just done two upgrades and both worked excellent.

 

[zebrafilm]

I did it the hard way and reinstalled a virgin v7. After setting up everything again, it works like before.
Thanks for the help here.