Hi, new 3CX partner and have a PBX set up on Debian (from the 3CX ISO) on a Hyper-V VM with 4 cores, and 2 GB RAM. Professional Annual 16.0.619, 128 GB VHD. the physical server is hosted with OVH and all 8 extensions are remote. We're using voip.ms for a SIP trunk. All extensions are using the Windows or Android softphone. On Windows it's typically running on a laptop using the built-in speaker and mic.
Things have been going well but, there is often so much noise on a call that neither side can understand each other. It's almost as though the other side of the conversation was standing in a wind storm. Some calls are clear as a bell, some terrible.
I've checked the we're using voip.ms premium service, have disabled pbx delivers audio on the extension and checked that it's enabled on the trunk. After a number of hours reading through the forums, I'm not sure where to look next.
Any help greatly appreciated!
Things have been going well but, there is often so much noise on a call that neither side can understand each other. It's almost as though the other side of the conversation was standing in a wind storm. Some calls are clear as a bell, some terrible.
I've checked the we're using voip.ms premium service, have disabled pbx delivers audio on the extension and checked that it's enabled on the trunk. After a number of hours reading through the forums, I'm not sure where to look next.
Any help greatly appreciated!
