Solved Not able to make outbound calls , Hosted on 3CX Platform

[AbuAmir]

Hello Team,

Not able to make outbound calls from 3CX Platform (Hosted on 3CX) using Fowroute as sip provider , everything is working fine however not able to make outbound calls to any number . i cross checked every settings in 3cx portal as well as on flowroute portal.

 

[YiannisH_3CX]

Hello @AbuAmir

Did you follow the configuration guide and confirm your settings? How is your outbound rule configured?

 

[AbuAmir]

Hello @AbuAmir

Did you follow the configuration guide and confirm your settings? How is your outbound rule configured?

Yes sir , i tried everything mentioned in link above , i have attached screenshot as well of 3cx

 

[YiannisH_3CX]

Sorry I missed the screenshot before. You need to add at lease on variable in your outbound rule to match. The way it is right now it cannot match the call to anything.
For testing just add your extension number under the "Calls from Extension(s)" field and try again

 

[AbuAmir]

For testing i added extension number under the "Calls from Extension but still not able to make outbound calls below is mentioned error message generated.
Call or Registration to 2009739368972@(Ln.10001@Flowroute) failed.
34.210.91.112

replied: 404 Invalid E.164 dialing format - [email protected]; from IP:34.210.91.112:5060

 

[jaywagener]

In the Prepend field, add a * after your account number.

 

[AbuAmir]

Thank You All , it works now. i just added *after my account number

 

[YiannisH_3CX]

Thank You All , it works now. i just added *after my account number

Glad to see the issue has been resolved.