outbound calls

  1. Outbound Calls on new system

    Hello, This should be pretty dang simple but i'm not sure where I've gone wrong. I setup a cloud 3cx cloud hosted server and connected it with Flowroute as my Trunk. Trunk registration is good/green. I can receive inbound calls from an outside number (my cell) no problem but for some reason...

  2. I need help on two issues please

    I'm on the 3CX basic plan and have set up SIP truck using CallCentric. I currently have two issues: - I bought a number from Call Centric but when I call it it goes directly to voicemail. Everything on Call Centric appears to be in order and I can call out with no problem - The second issue I...
    • johncw12
    • Thread
    • inbound calls international format outbound calls
    • Replies: 4
    • Forum: SMB

  3. Outbound calls

    If i buy the pro licence for 3cx am i limited in the amount of outbound calls i can make .Do i have to pay a certain amount for a certain amount of outbound calls .Is there a way for me to call unlimited amount of times using the pro licence
    • Veekash
    • Thread
    • licence outbound calls pro licence
    • Replies: 3
    • Forum: SMB

  4. Unable to make calls from Teams but can receive

    Hi, I have set up our Teams Direct Routing integration (again, we stopped using it for a short period, all Direct Routing settings were removed from Teams when we stopped using it). We have a valid Certificate, DNS A record is pointing to 3CX (hosted on Azure) and port 5062 is open to 3CX...

  5. calls without the "0" in front of the number Greece

    Hello there from Greece, do you know if there is any way to disable/remove the '0' prefix on outbound outgoing calls? let say if i want to call to 2105678901 number, normally i dial it use 02105678901. I want to dial without prefix so i can use my phone contact, or redial from recent call log...
    • magaiver
    • Thread
    • 3cx phone system - general outbound call format outbound calling outbound calls outbound roule outbound rule outbound rules prefix
    • Replies: 4
    • Forum: Phone System / PBX

  6. Solved Not able to make outbound calls , Hosted on 3CX Platform

    Hello Team, Not able to make outbound calls from 3CX Platform (Hosted on 3CX) using Fowroute as sip provider , everything is working fine however not able to make outbound calls to any number . i cross checked every settings in 3cx portal as well as on flowroute portal.
    • AbuAmir
    • Thread
    • outbound calling outbound calls unable to make outbound calls
    • Replies: 7
    • Forum: Other

  7. Twilio 3CX Sip Trunk - Webhook to track outbound calls

    Hi, We have a setup where we are using the Twilio SIP trunk to make and receive calls. We are having a hard time tracking outbound calls generated from 3CX via Twilio SIP Trunk. Twilio doesn't have a webhook option which I can set in SIP Trunk to track this. Is there any way I can set up a...
    • kira-ags
    • Thread
    • outbound calls sip to pstn twilio
    • Replies: 6
    • Forum: Other
  8. Abdallah

    Unsupported Outbound calls are not working

    Hello everyone, I have a web-hosted 3cx PBX and Grandstream HT813 ATA on premice, I have set up a SIP account for the ATA and inbound calls come in fine. BUT outbound calls are not working, I have tried many forms and types I'm either getting "this number doesn't exist, contact admin, or...
    • Abdallah
    • Thread
    • ata grandstream ht813 outbound calls pstn
    • Replies: 7
    • Forum: Other

  9. Solved Unable to Make Outgoing Calls using a Google VM 3CX Server and Flowroute with Static IP

    I just replaced my local 3CX server with one provisioned by Google Cloud Platform with a static IP number. In 3CX-->SIP Trunks-->Flowroute-->Edit-->General, outbound proxy is set to the static IP #; Type of Authentication is set to "Do not require - IP Based; Authentication ID and Authentication...
    • Daryle
    • Thread
    • flowroute gcp google cloud platform ip authentication outbound calls static ip
    • Replies: 5
    • Forum: Phone System / PBX

  10. Outbound calls won't complete from 3CX client for windows or Yealink T58A

    Hello everyone I am having issues making outbound calls from a Yealink T58a that is connected to the phone system via STUN and the 3CX Windows client. Both devices are registered to the same extension. The PBX is hosted with Google. I have no issues receiving calls to either and can...

  11. 503 Service Unavailable / reason Server Failure

    I really need some help guys! I am using dial 9 to make an outbound call but the the 3cx operator just keep saying please contact administrator and finding what cause it to be fix but I'm having a hard time to know what had it cause. ----------------------------------------- windows server 2008...

  12. Solved Installing a remote SPA3102 behind a NAT router

    Hello I have installed a 3cx server on Amazon AWS. We are using a Linksys SPA3102, not in the same network of 3cx server (obviously). We define a Sip Trunk (Gateway Device) in 3CX server using the remote FQDN and SIP port (5063) of the SPA3102 (and the adequates ports forwarded in the remote...

  13. Outbound call not working

    Hi everyone, We have setup the 3CX phone system and everythings works well, extension, inbound calls, IVR , etc... But we cannot make any outbound call and we cannot find why. Our number supplier is VOIP.MS, if it is necessary. Hope you can help !
  14. mgeorge46

    Outbound Dialer Calling all Numbers in the file with one Available Agent

    Hello Team, After creating the outbound dialer using the new call flow designer from the Demo Project that is comes with but in cases when you have one agent available the dialer still calls all the number in the file so customers end-up waiting and listening to music on-hold and some cases...

  15. Solved Where to view the live and current Outbound Calls?

    Hello all I was using 12.5 for such a long time and since moving to 15.5 I can no longer locate where I can view the outbound calls in progress. Can someone please point me in the right direction. Thanks to all! Sean
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