NOT TONE COOMAND

[kirimis]

HALLO
I AM NEW TO THE FAMILY OF 3CX
I MANAGED TO SET IT UP AND EVERYTHING IS OK INTERNAL AND WITH VOIP GATEWAY. TODAY I TRIED TO CONNECT A LINKSYS SPA-3102 TO PLUG IN AN EXTERNAL LINE.
THE ONLY PROBLEM I HAVE AND I NEED YOUR HELP IS THAT WHEN CALLING FROM OUTSIDE I HEAR THE PROMPT BUT WHEN I PRESS 1 NOTHING IS HUPPENING. TONE COMMAND DOES NOT WORK FROM EXTERNAL. FROM INTERNAL IS OK. I READ OTHERS HAVING THE SAME PROBLEM IN THE FORUM I TRIED THE SOLUTION GIVEN BUT NOTHING.
CAN YOU PLEASE HELP ME WITH THAT MODEL SPA-3102?

 

[bhavank]

have you visited the following http: //www.3cx.com/voip-gateways/linksys-3102/ - NO LONGER AVAILABLE if not please go through it and see how it works.

 

[kirimis]

STILL PROBLEM WITH TONE COMMANDS

YES I DID FOLLOWED ALL THE INSTRUCTIONS GIVEN. BUT STILL THE PROBLEM EXISTS

 

[archie]

What country?
And, by the way, your CapsLock has stuck I suppose