Office 365, contacts on phone?

[Sangar3]

The sync works great.. for the android and windows app. But does the contacts go to the actual phone? I could not find them in the address book there. Yealink T29g

 

[cobaltit]

Sounds like you answered your own question...

 

[Sangar3]

Sounds like you answered your own question...

Ahh. I cannot figure out when I use my Yealink T29g, how come none of my 365 contacts are there? But when you login to the Android app, it is there. Are contacts not supported on the actual physical phones?

 

[cobaltit]

Oh... I misread your question. I thought you were asking about 3CX syncing your Office 365 contacts to your Android/mobile phone address book. I haven't played with the Office 365 sync but what you can test is making a manual contact in the management console and seeing if that syncs to your T29G. Then you'll know if it's a problem with the address book in general or just not syncing O365 contacts.

 

[Sangar3]

Oh... I misread your question. I thought you were asking about 3CX syncing your Office 365 contacts to your Android/mobile phone address book. I haven't played with the Office 365 sync but what you can test is making a manual contact in the management console and seeing if that syncs to your T29G. Then you'll know if it's a problem with the address book in general or just not syncing O365 contacts.

Are you watching my computer? Literally just did that. haha. That syncs OK. I don't think the phone is capable of taking 365 contacts with out further configuration.

 

[Saqqara]

Not sure if the phones can display the office 365 contacts, if you look at the address book config on the phones it defaults to the generic 3cx address book.

The applications must be able to access the generic address book, and your individual office 365 contacts

 

[StefanW]

private contacts can only be seen in the 3CX Apps, phones get the Company Directory. In the case of office 365, we only support private contacts of the user and hence they will not be shown on an IP phone.

 

[Sangar3]

Got it. Thank you