Office 365 integration for presence

[craigreilly]

The last step has you sign into 365 account after adding permissions.
Which account should I be signing in under- my own? or an impersonation account?

 

[cobaltit]

Following this guide it looks like any account that is GA on your tenant:

https://www.3cx.com/docs/office-365-integration/

 

[craigreilly]

Doesn't precisely say "any account" there either that I can see. I went ahead with my account. It looks like it was just accepting permissions.

 

[JohnS_3CX]

In the top of the guide under requirements:

- An Office 365 plan and user login credentials with “Global Administrator” privileges.

 

[craigreilly]

Fair enough... but that guide is not linked to from 3cx Management GUI - and it could very well be an impersonation account is needed - as it has been needed in the past. So - it was not clear to me, a long time 3cx user, who has gone thru many iterations of 365 contact sync.