Office 365 Integration Template Missing

[digital4]

I've been away from 3CX for a while and just set up a new 15.5 SP6 PBX Pro. Everything went smooth except I cannot find the Office 365 Integration. By following the instructions on the 3CX site I go to Settings> CRM Integration> Server Side - and there is no Office 365 in the dropdown list. There are several other templates in the list and all Available CRM Integrations are up to date. This is a Pro version and the license is active. All PBX updates are installed as well. Any suggestions?

 

[edossantos]

Hello,

For server side integration, this is configured from the Contacts section in the 3CX Console, please check this:
https://www.3cx.com/docs/manual/pbx-crm-integration/#h.5q3i8vyk3vdt

You also have the client side approach, to synchronize personal contacts, from 3CXPhone for Windows > Settings > Import Contacts.

Kind regards.

 

[digital4]

Thanks for the quick reply. This is the article I was working with:
https://www.3cx.com/docs/office-365-integration/
Is this no longer relevant?

 

[edossantos]

No, that's been deprecated.

 

[digital4]

Ok, I'll give it a try

 

[ArtR]

No, that's been deprecated.

I think there are many deprecated articles still active. Would be good to have them either removed or at least marked as no longer current. I have gone around in circles myself a few times.

a.

 

[edossantos]

I think there are many deprecated articles still active. Would be good to have them either removed or at least marked as no longer current. I have gone around in circles myself a few times.

Yes, many articles have been removed, but it seems there are still a few in our site, we will get on this. Thanks for the feedback.