Office Staff/Operator Administration of 3CX

[Scott EIT]

Hi all,

Is there a way to allow office staff/receptionists to access the system in order to change voicemail, set holidays etc without giving them access to the whole system?

 

[Evolute IT]

Hi all,

Is there a way to allow office staff/receptionists to access the system in order to change voicemail, set holidays etc without giving them access to the whole system?

You can give them the "Phone System Management" right for the console. This way they'll be able to, but they will see call queues, ring groups and all that as well. Just not trunks and outbound rules and system settings.

 

[Scott EIT]

Thanks for that.