administration

  1. Nick - SPN Co

    Mobile-Friendly Administration Interface for iOS Safari

    I'd love to see some improvements to the Management Console experience on mobile devices, particularly iPhone using Safari. It is doable at the moment but it can be difficult to use when you need to make a quick change while away from your desk. In practice, even simple administrative tasks...
  2. Assign an extension with System Owner rights

    Received the email below. Checking User > Rights, we don't see an 'Administration' tab, as shown in the email screenshot. Have I missed something that recommends creating an 'Administration' group? We're running v18 update 6.
  3. Deploy basic settings in windows app to users

    Hey everyone, we have started our 3cx yesterday and are very satisfied so far. I am currently looking for a way to set up some basic settings for the windows app, e.g. I want to set hotkeys for all users or activate the pop-up at incoming call for all users. How do I accomplish that? Is...
  4. V18 - Admin Access

    Hello all, We have recently changed over to V18 and I;ve just logged into the management console to find that I no longer have the rights for "Phone System Administration (Can manage inbound rules, digital receptionists, ring groups, queues, contacts and system music on hold)". I am the only...
  5. Office Staff/Operator Administration of 3CX

    Hi all, Is there a way to allow office staff/receptionists to access the system in order to change voicemail, set holidays etc without giving them access to the whole system?
  6. Webclient and administration - different time

    Hello everyone, hope someone of you guys can help me with strange situation. We run 3cx server, latest version by today. We have some issue with time in webclient and in administration on 2 of our workstations. Description: When I log in to webclient and try to set up reminder (wake up call)...
  7. Granular department level Management like a multi-tenant type Management

    We have 22 Business units of a holding company and using the same PBX for all BUs 300 extensions, 22 Number with 90 Analog trunk and 30 Ch. SIP trunk, etc. Each BU has their own IVR, Music on hold, Call recording, etc. It won’t be a good option to install 22 PBX on one data center for all these...
  8. Implemented Administrator Logs

    One thing that I believe 3CX's administrator console doesn't have is a log that shows all changes that get made. It would be really helpful for diagnostics to have log entries that say something like: [date] [time] [user] changed [item] from [parameter=previous value] to [parameter=new value]...
  9. Automation of the extension and user administration

    Hi, is there a 3cx api with which you can create user and extensions? Is there a way to query the Provisioning Link from the database or geht it via api
  10. Admin vs Manager rights

    Hi guys, Can you kindly enlighten me of the disadvantage of an extension with managerial rights compared to the admin account. Are their capabilities the same or not? Thanks
  11. RogerS

    Implemented 3CX Management Console - More granular delegation rights

    The 3CX Management Console should allow more granular delegation rights to avoid to give "General System Administration" rights to manage for example Digital Receptionist, Ring Groups and Call Queues by a first level support team, like a Service Desk.
  12. James Gauci

    Rejected LDAP/Active Directory Authentication - Replaced with SSO

    Hi All, I am a prospective customer of 3CX for a team of 200 clients across a WAN, however one area that is essential for us is LDAP/Active directory authentication of users. While I see that LDAP integration is available for the web meeting system, the contact component of 3CX has is own...