On-Premise CRM

[accent6]

Can anyone recommend an on-premise CRM I can use with on-premise 3CX system.

 

[Evolute IT]

Can anyone recommend an on-premise CRM I can use with on-premise 3CX system.

You can still use a cloud-based CRM even if the PBX is on-premise...

 

[accent6]

You can still use a cloud-based CRM even if the PBX is on-premise...

Thanks Fred for taking time to reply. Due to poor internet connectivity, my client insists on using an on-premise solution.

 

[Evolute IT]

Thanks Fred for taking time to reply. Due to poor internet connectivity, my client insists on using an on-premise solution.

Bitrix24 and VTiger are the only one I know that have a on-prem version.

But to be honest, unless they make a lot of calls, the Internet shouldn't be an issue since the integration only uses API endpoints, so not much data is sent and received.

 

[accent6]

Bitrix24 and VTiger are the only one I know that have a on-prem version.

But to be honest, unless they make a lot of calls, the Internet shouldn't be an issue since the integration only uses API endpoints, so not much data is sent and received.

Thanks again. I will look up VTiger.

 

[edossantos]

Please note that using the community edition of Vtiger will not allow you to integrate it with 3CX. That edition only has a deprecated API which is not supported by 3CX.

 

[Evolute IT]

Please note that using the community edition of Vtiger will not allow you to integrate it with 3CX. That edition only has a deprecated API which is not supported by 3CX.

The Webservice?

@accent6 We have the old (unsupported) template for the old VTiger API.

 

[edossantos]

The Webservice?

Yes, correct, that API is not supported by the latest 3CX template.

 

[accent6]

Please note that using the community edition of Vtiger will not allow you to integrate it with 3CX. That edition only has a deprecated API which is not supported by 3CX.

Thanks for your guidance. What would you recommend?

 

[Evolute IT]

Thanks for your guidance. What would you recommend?

We have the old (unsupported) template for the old VTiger API.

 

[accent6]

Can it work on 3CX V18?

 

[Evolute IT]

Can it work on 3CX V18?

You will have to modify it a bit for the new EntityId/EntityType variables, but yes it would work. It uses the Webservice which is not supported by VTiger Cloud but is included in the on-prem version.

 

[accent6]

You will have to modify it a bit for the new EntityId/EntityType variables, but yes it would work. It uses the Webservice which is not supported by VTiger Cloud but is included in the on-prem version.

Are you selling the templet? I would like to test it on a demo system.

 

[Evolute IT]

Are you selling the templet? I would like to test it on a demo system.

No, I give it freely. It is also available in another thread about VTiger.

As I said, you will just have to edit it to have it work on V18 but it is the original template that was in v16 before the update to REST API.

 

[accent6]

No, I give it freely. It is also available in another thread about VTiger.

As I said, you will just have to edit it to have it work on V18 but it is the original template that was in v16 before the update to REST API.

Thanks a lot. You can share on [email protected]

 

[Evolute IT]

Thanks a lot. You can share on [email protected]

Here: https://www.3cx.com/community/threads/vtigercrm-3cx-18.84133/post-393691

 

[accent6]

Here: https://www.3cx.com/community/threads/vtigercrm-3cx-18.84133/post-393691

thanks