One extension is being redirected, can't find where it's programmed

[[email protected]]

I have an extension that is being redirected, but I can't find where that redirection is programmed.

I call from outside and go to the auto attendant, dial the extension of my conference room, and get redirected
(IVR (980) replaced by 16195500003) <- From Call Report

CALL LOG
19-Jul-2016 13:49:44.645 Call to T:Extn:201@[Dev:sip:[email protected]:5060] from L:2573.1[Line:10002<<REMOVED FOR PRIVACY] failed, cause: Cause: 302 Moved Temporarily/INVITE from 192.168.1.144:5060

Any idea what's going on here? Other lines work when dialed from the auto attendant.

 

[leejor]

What type of set is it. It seems as if there may be an option invoked on the set.

 

[[email protected]]

Polycom 6000

 

[lneblett]

Look in the manual -

http://support.polycom.com/global/docum ... _guide.pdf

Forwarding Calls
You can set up your phone to forward incoming calls to another party (static
forwarding), or you can forward a call as your phone rings (dynamic
forwarding). Your phone will forward calls even if you enable the Do Not
Disturb Feature.
You can also reject calls from a particular contact (by sending the call to your
voice mail system), or divert calls from a particular contact to another party.
For more information, see Managing Incoming Calls on page 2-23.

This may be the issue as Leejor suggested.

 

[[email protected]]

Finally got the ability to check the actual phone because I temporarily replaced it. You were right some ass-hat had programmed the phone to forward to a number at the phone itself.

Thank You gents.