one rule for a lot of CID or DID numbers - possible?

[gerdpeter]

with our other Partner AGFEO, it is possible to work with only one rule and put any number of CID- or DID- numbers in this rule.
For example: on the same SIP-Trunk or the same DID Number we have two (or more) different business hours, for customers with and for customers without maintenance contract. With Agfeo I put any phone numbers (CID-Number) from our costomers with contract in one pool of only one rule for the customers with the maintenance contract.
The next and same question is one rule for inhibit some customer numbers (CID-Numbers) only for one SIP-Trunk or only for one DID/DDI-Number?

How can I solve this with 3CX?

 

[cobaltit]

So there's two options if I'm understanding your request correctly. I believe you can route all calls to a CFD and then let the CFD handle routing decisions. Or you can make two dummy extension, one for each company, and then set your hours there and then use those as routing extensions.

 

[gerdpeter]

Hi cobaltit,
thanks for the answer. I will give it a try, I'm new in 3cx, for now I'm a little bit afraid that 3cx has an other target group, than my customers, which are for example small medical office with a lot requirements in calling rules and individual thinks. I think I need much more time to work an try with 3cx....
regards